Refund and Cancellation Policy
Last updated: August 22, 2026
This Refund and Cancellation Policy applies to all retreat bookings made with Wildscape Retreats, operated by BOSHFIT LLC. It should be read alongside our Terms of Service and Privacy Policy. By booking a retreat with us, you agree to the terms set out below.
1. Deposits and Payment
A deposit is required at the time of booking to secure your place on a retreat. The deposit amount and the due date for your remaining balance will be confirmed at the time of booking and set out in your booking confirmation, as these may vary between retreats.
Deposits are non-refundable, except where Wildscape Retreats cancels the retreat as described in Section 3 below.
2. Guest-Initiated Cancellations
If you need to cancel your booking, the following refund schedule applies, based on how far in advance of the retreat start date you notify us in writing at hello@wildscape-retreats.com:
60 days or more before the retreat: full refund, excluding your non-refundable deposit.
30 to 59 days before the retreat: 50% refund of the total amount paid, excluding your non-refundable deposit.
Less than 30 days before the retreat: no refund.
Refunds, where applicable, will be processed to your original method of payment within a reasonable timeframe, as confirmed to you at the time your cancellation is processed.
No-shows. If you do not attend the retreat without prior written cancellation, no refund will be provided.
3. Cancellations by Wildscape Retreats
We reserve the right to cancel a retreat for reasons including, but not limited to, insufficient bookings, unavailability of accommodation (including cancellation by an Airbnb host or other rental provider), or force majeure events described in Section 4.
If we cancel a retreat, you will be offered, at your choice:
a full refund of all amounts paid, or
a free transfer of your booking to a future retreat date.
We will notify you as soon as reasonably possible if a retreat is cancelled. We are not responsible for any additional costs you may incur as a result of a cancellation, including flights or other travel arrangements. This is one of the key reasons we strongly encourage you to take out appropriate travel insurance, as set out in our Terms of Service.
4. Force Majeure
Neither Wildscape Retreats nor you will be liable for any failure or delay in performing obligations under a booking where this is caused by circumstances beyond reasonable control, including natural disasters, extreme weather, government restrictions, civil unrest, pandemic-related measures, or the unavailability of accommodation due to circumstances outside our control.
Where a retreat cannot proceed due to a force majeure event, Section 3 above applies, and you will be offered a full refund or a free transfer to a future date.
5. Transferring Your Booking
To another retreat date. If you're unable to attend and would like to move to a different retreat date instead of cancelling, please contact us as early as possible. Transfers to another date are subject to availability and must be requested within a reasonable period before your original retreat start date, as confirmed at the time of booking.
To another person. You may transfer your booking to another person, provided you notify us in writing within a reasonable period before the retreat start date, and the new guest meets our eligibility requirements, including being 18 years of age or older and completing all required health, waiver, and booking information. Any difference in retreat pricing (if applicable) must be settled at the time of transfer.
6. Illness, Injury, or Inability to Participate
If you become ill or injured before or during a retreat and are unable to participate, the cancellation terms in Section 2 apply. We strongly recommend comprehensive travel insurance that covers trip cancellation and medical emergencies, as set out in our Terms of Service, since we are unable to offer refunds outside the schedule above.
If you are asked to leave a retreat early due to a breach of our Terms of Service, including failure to follow staff instructions or rental property house rules, no refund will be provided for the unused portion of the retreat.
7. Accommodation-Related Changes
Because accommodation for our retreats is rented on a short-term basis, including through platforms such as Airbnb, and may vary by retreat, we reserve the right to relocate a retreat to a comparable property if the originally planned accommodation becomes unavailable. Where this happens, we will notify you as soon as possible. This does not entitle you to a refund unless the change materially affects your ability to attend or significantly reduces the value of the retreat, in which case Section 3 applies.
8. Minimum Numbers
Some retreats require a minimum number of participants to proceed. If the minimum is not met, we may cancel the retreat under Section 3, and you will be offered a full refund or a free transfer to a future date.
9. Contact Us
For any cancellation, transfer, or refund requests, please contact us at:
BOSHFIT LLC (Wildscape Retreats) Registered under Sharjah Media City (SHAMS) Tulip Oasis 8, Majan, Dubai, United Arab Emirates Email: hello@wildscape-retreats.com Phone: +971 58 525 2901